The City of Salina is committed to providing quality customer service to all customers. Water Customer Accounting (Water Department) is responsible for the Accounts Receivable system for all City of Salina utilities (water, sewer, and trash collection). The division bills nearly 23,000 customers per month on a cycle basis (approx. 1,000 per day), and collects nearly $25 million per year to support the water, sewer and trash collection systems in the City. The meter staff also work out of this division working service orders (new accounts, final accounts, etc.)
The information on these pages is intended to guide you through the process of establishing service, paying your bill, and answering general questions about our services.