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Options for Paying Your Water Bill Page Banner Image
Back To: Water Department

Options for Paying Your Water Bill

The City of Salina provides users with different options for paying their water bills. Learn today! 

We converted over to a new Utility Billing software and payment processing system on 6/12/24. With that changeover, the processing fees for payments changed. Please see the payment processing fees associated with each payment time listed below.

MAIL IN
PO Box 780208, Wichita, KS 67278 

IN OFFICE
300 W Ash St Room 102 Salina, KS 67401 
Credit card processing fees for in office payments: $3.25 or 2.5%, whichever is higher. 

DROP BOX

Located on the south side of the City-County Building. As you pull into the circle drive off of Ash St, there is a large metal drop box labeled with the City of Salina logo. There is also a drop box located on the outside of our office door located at 300 W Ash St Room 102 Salina, KS 67401.

IVR

Call 1-877-883-3757 and follow the prompts using the keypad on your phone to enter your account information and preferred method of payment.
Debit/credit card processing fee: $4.45
E-Check processing fee: $2.45

ONLINE

You may access our website here. You may opt to click "One Time Payment" and simply enter your account information and preferred method of payment as a one time convenience, or you can click "New User" and follow the steps from the Online Billing Registration to set up your account. 
If you need assistance with setting up your account for the first time please click here: WCA Online Account Setup.pdf.
Debit/credit card processing fee: $3.95 (Please also be advised that debit/credit card transactions over $200 are not accepted on the website ONLY at this time).
E-Check processing fee: $2.45 (There is not a transaction limit on E-Check payments). 

Credit Card Processing Fees Notice

Beginning January 1, 2020 the City of Salina passed on card processing fees (at actual cost) to customers as approved in the 2020 Comprehensive Fee Schedule by Resolution 19-7727.


Contact Us

WATER DEPARTMENT

Location

300 W. Ash St. Room 102 Salina, KS 67401

Office Hours

Monday - Friday (8:00 AM - 5:00 PM)

Phone

(785) 309-5740

Fax

(785) 826-9114

Trash Questions: (785) 309-5750

Water & Sewer Emergencies (main breaks, emergency shut offs, & sewer back ups): (785) 826-7305

E-mail Supervisor Marissa Foster

The City of Salina provides users with different options for paying their water bills. Learn today! 

Options for Paying Your Water Bill
Banner

We converted over to a new Utility Billing software and payment processing system on 6/12/24. With that changeover, the processing fees for payments changed. Please see the payment processing fees associated with each payment time listed below.

MAIL IN
PO Box 780208, Wichita, KS 67278 

IN OFFICE
300 W Ash St Room 102 Salina, KS 67401 
Credit card processing fees for in office payments: $3.25 or 2.5%, whichever is higher. 

DROP BOX

Located on the south side of the City-County Building. As you pull into the circle drive off of Ash St, there is a large metal drop box labeled with the City of Salina logo. There is also a drop box located on the outside of our office door located at 300 W Ash St Room 102 Salina, KS 67401.

IVR

Call 1-877-883-3757 and follow the prompts using the keypad on your phone to enter your account information and preferred method of payment.
Debit/credit card processing fee: $4.45
E-Check processing fee: $2.45

ONLINE

You may access our website here. You may opt to click "One Time Payment" and simply enter your account information and preferred method of payment as a one time convenience, or you can click "New User" and follow the steps from the Online Billing Registration to set up your account. 
If you need assistance with setting up your account for the first time please click here: WCA Online Account Setup.pdf.
Debit/credit card processing fee: $3.95 (Please also be advised that debit/credit card transactions over $200 are not accepted on the website ONLY at this time).
E-Check processing fee: $2.45 (There is not a transaction limit on E-Check payments). 

Credit Card Processing Fees Notice

Beginning January 1, 2020 the City of Salina passed on card processing fees (at actual cost) to customers as approved in the 2020 Comprehensive Fee Schedule by Resolution 19-7727.


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