CodeRED Emergency Alerts
2014, the City of Salina and Saline County implemented CodeRED, a
high-speed emergency notification system that alerts residents when mass notification is
necessary for the safety of citizens.
send notifications, the City and County utilize a database of
residential and business numbers. For additional means of contact,
residents are encouraged to provide their cell phone numbers and email
Sign up for CodeRED.
Frequently Asked Q & As
Question: What is CodeRED and what is it used for?
Answer: CodeRED is a web-based critical communication solution that enables local public safety personnel to notify residents and businesses of time-sensitive information by telephone, text message and email. The system can reach hundreds of thousands of individuals in minutes to ensure information is quickly shared.
Question: When will CodeRED be used?
Answer: For missing or endangered persons, inmate escapes,
evacuation notices/routes, hazardous materials incidents, boil water advisories and other emergencies.
Question: Is there a cost to register for CodeRED?
Question: Why is CodeRED important?
Answer: CodeRED provides an additional measure of safety. If power goes out, you may not be able to depend upon radio and TV. However, because telephone lines are self-powered, the City can continue to keep you informed through messages delivered by CodeRED.
Even if you have power, CodeRED will probably be able to reach you with important information faster than TV and radio stations can put it on the air. That’s because CodeRED is a direct connection between you, the City, and the County.
Question: I have a cordless phone and it does not work when the power goes out. How will I be contacted?
Answer: There are two ways you can continue to receive telephone messages through CodeRED:
1. Make sure you have at least one working corded telephone – and be sure to turn the ringer on.
2. The CodeRED “Community Notification Enrollment” form gives you the option of filling in both a primary phone number and an alternate phone number. Cell phones and/or work phone numbers can be entered as alternatives. Both your primary and your alternative phone numbers will be contacted.
Question: Do I ever need to renew my CodeRED service?
Answer: Renewals are not necessary as long as your contact information does not changed. If you move however, you must update your information to ensure you will continue receiving these valuable notifications.
Question: Can I register more than one phone number or e-mail for my address?
Answer: Yes. It is highly recommended you register at least one phone number and one e-mail address to ensure that you will receive CodeRED alerts in the event of a power outage or an incident that may occur late at night when you are generally asleep.
Question: Who provides the CodeRED service? Is the company reputable?
Answer: Emergency Communications Network in Ormond Beach, Florida, provides the service to the City and County. They have been in business since 1996.
Question: What do I do if I receive a CodeRED message?
Answer: Listen carefully to the entire message and follow all instructions. The message may be repeated by pressing any key.
Question: What if I miss a CodeRED phone call?
Answer: The CodeRED system will leave a message on your answering machine or voicemail. If you do not have an answering machine, the system will consider the call as "incomplete" and will attempt to call again. If your phone is busy, CodeRED will try two more times to connect. At any point, you may re-dial the 800 number on your caller ID to hear a replay of the message sent.
Question: What is the CodeRED Mobile Alert app?
Answer: CodeRED offers a mobile app for Android and iPhone devices. Residents and business owners are encouraged to download the free app to receive alerts based on the geo-location of your phone. As you travel throughout other CodeRED communities, you can receive important alerts that include community, emergency and severe weather information. To download the CodeRED Mobile Alert app, visit Goggle Play or the App Store.