$WATERLINE$

WELCOME
In an effort to streamline our operations and improve customer service, the City of Salina has implemented $WATERLINE$, an Interactive Voice Response (IVR) solution.  We encourage you to use $WATERLINE$ to fulfill many of your needs.  You can use the system 24-hours a day, seven days a week, 365 days a year to do many things.  With so many things you can do-at your convenience, whenever it fits your busy schedule-the $WATERLINE$ is a great way to check on your water and trash accounts.  You can still speak to a live Customer Service Representative any time during regular business hours by calling same number, too!

WHAT YOU'LL NEED
To use $WATERLINE$, just follow these steps.

	First, find your account number on your bill.
	Then, call $WATERLINE$ at (785) 309-5740 and follow the simple instructions to get your balance, hear your payment history, pay your bill, and much more.

HOW IT WORKS
Once you're connected to $WATERLINE$, choose [1] for English or [2] for Spanish.  Then pick one of these options:

Press	[1]	For account information or to make a payment.  You can pay your balance by Visa, MasterCard, Discover, or E-Check.
Press	[2]	Schedule a special trash pick up.
Press	[3]	To start, stop, or transfer water or trash service.
Press	[4]	For payment history information.
Press	[5]	For billing history information.
Press	[0]	To speak with customer service.
Press	[*]	For general information about the system.