City of Salina, KS

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                                     Water Customer Accounting
                                                                  785-309-5740

 IMPORTANT NOTICE

Outdoor watering with potable water, shall be prohibited between the hours of 10:00 a.m. and 6:00 p.m., effective between June 1 and September 30. Upon application, a special permit shall be issued by the Director of Utilities to allow watering newly seeded lawns between the hours of 10:00 a.m. and 6:00 p.m., effective June 1 through September 30. Salina Code Sec. 41-61.1(a).

The City of Salina is committed to providing quality customer service to all customers. The water customer accounting office
is responsible for the Accounts Receivable system for all City
of Salina Utilities  (water, wastewater, and refuse collection).
The division bills nearly 20,000 customers per month on a
cycle basis (1,000 per day), and collects nearly $17.1 million 
per year to support the Water, Wastewater and Refuse
collection systems in the City.  The meter staff also work out
of this division, reading all the meters within the City as well
as working service orders (new accounts, final accounts, etc). 
  
The information in these pages is intended to guide you
through the process of establishing service, paying your bill,
and answering general questions about our services.
 

 

 

         
     
    Annual Fire Hydrant Flushing - May 28 thru June 28.  For details, click here.
      Did you know?  You can start, stop and transfer your water services online!  Click here for details.
Register your account to view and pay your water utility bill online! To view directions, click here.
   

For a water emergency, please call
785-826-7305.

    

  Utility Billing Services

Moving or need  to Start, Transfer, or Stop your utility service? To fill out the online application,
 Click here 

To learn about services we offer
such as payment options, how to register
your account,
E-Bill notification, 
telephone options and more,
Click here

To contact our
office, call  
785-309-5740
option 0.
 

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City of Salina

City/County Building
300 W. Ash Street
Salina, KS 67401

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