The City of Salina is committed to providing quality customer service to all customers. The water customer accounting office
is responsible for the Accounts Receivable system for all City
of Salina Utilities (water, wastewater, and refuse collection).
The division bills nearly 20,000 customers per month on a
cycle basis (1,000 per day), and collects nearly $17.1 million
per year to support the Water, Wastewater and Refuse
collection systems in the City. The meter staff also work out
of this division, reading all the meters within the City as well
as working service orders (new accounts, final accounts, etc).
The information in these pages is intended to guide you
through the process of establishing service, paying your bill,
and answering general questions about our services.
Utility Billing Services
Moving or need to Start, Transfer, or Stop your utility service? To fill out the online application,
To learn about services we offer
such as payment options, how to register
telephone options and more,
To contact our