City of Salina, KS

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                        Water Customer Accounting            
          Our offices will be closed September 1st for Labor Day  

The City of Salina is committed to providing quality customer service to all customers. The water customer accounting office is responsible for the Accounts Receivable system for all City of Salina Utilities (water, wastewater, and refuse collection). The division bills nearly 20,000 customers per month on a cycle basis (1,000 per day), and collects nearly $17.1 million per year to support the Water, Wastewater and Refuse collection systems in the City. The meter staff also work out of this division, reading all the meters within the City as well as working service orders (new accounts, final accounts, etc).

The information in these pages is intended to guide you
through the process of establishing service, paying your bill, and answering general questions about our services.



Effective June 1st through September 30th
Outdoor watering shall be prohibited between the hours of 10:00 am and 6:00 pm.
No customer or private domestic well owner shall allow substantial amounts of water to escape or drain from private property onto public property, including, but not limited to, public sidewalks, right-of-way, streets, alleys, and highways; provided that the term "substantial" shall mean an amount sufficient to cause a discernible flow of water reaching the street, gutter or other drainage system. (Ord. No. 08-10451)

Did you know? You can start, stop and transfer your water services online! Click here for details.

Register your account to view and pay your water utility bill online! To view instructions, click here.

Homeowners Assistance Fund - To sign up or cancel recurring donation, click here.
To learn more about the Homeowners Assistance Fund, click here.
For a water emergency, please call

Click here to view the 2013 City of Salina Water Quality Report

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 Utility Billing Services

Moving or need to Start, Transfer, or Stop your utility service? To fill out the online application,
Click here

To learn about services we offer
such as payment options, how to register
your account,
E-Bill notification,
telephone options and more,
Click here

To contact our
office, call
option 0.








































































City of Salina

City/County Building
300 W. Ash Street
Salina, KS 67401

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