Need help understanding your bill? Is there a water or sewer emergency that you need to report? For all of your customer service needs, we are here to help you.

Customer Service
    785-309-5740 

Customer Service Lobby
Location:  300 W Ash St Room 102, 1st Floor of the City/County Building
Hours:  8 AM - 5 PM, Monday through Friday, except holidays

	Other Payment Locations
	Questions about your account
	Questions about your bill
	Request water service
	Water/sewer new account fees
	Water/sewer rate information
	Bill adjustments
	Water FAQ's

Water and Wastewater 
   785-826-7305     
To report the following water and sewer emergencies:

	Main breaks
	Fire hydrant leaks
	Stopped sewers
	Request meter leak repairs
	Emergency water turn-offs
	Utility locates